Payapp
What if...
you could order
and pay independently without waiting for
a waiter?
Based on the brief, I had to design an app that provides a better dining experience and empowers diners by giving them the ability to take control of their orders,
eliminating the need to wait for a waiter, and providing a seamless and delightful interface.
Based on the brief only one person can manage the payment and send links to each one individually.
Note
The problem
However, there is a distinct lack of apps that truly empower diners during their dining experience by streamlining the order and payment processes.
The restaurant industry has witnessed a significant shift towards digital solutions to enhance customer experiences. The proliferation of smartphones and increasing digital literacy have paved the way for innovative dining solutions. Various apps have emerged, offering features like online reservations, menu browsing, and even food delivery.
For whom?
Diners seeking control
Individuals who value efficiency and control over their dining experiences. They want to avoid waiting for service staff and enjoy a seamless interaction.
Social diners
Groups of friends, families, or colleagues who dine together and seek a convenient way to split bills for individual orders and shared items.
Tech enthusiasts
Individuals who are comfortable with mobile apps and technology, and prefer digital solutions that simplify their everyday activities.
Restaurant lover
Nola
I went out with 3 friends to "Concierge", each friend ordered their own items and we also ordered shared items, such as a bottle of wine. At the end of our stay, each friend wanted to pay only for the things he ordered and share equally in the shared dishes plus leaving a tip.
Want's & needs
◘ Easily split the bill for shared items
◘ Have the possibility to leave a tip
◘ Easily pay the bill separately
Pain points
◘ Bill splitting is complex
◘ Manual calculation takes time and causes errors
◘ It takes time to wait for a waiter
Competitor analysis
Key features
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Order control
Diners can browse menus, select items, customize orders, and submit them directly through the app, reducing reliance on service staff and eliminating order errors.
Splitting bills
Users can seamlessly divide bills for individual orders and shared items, making group dining experiences hassle-free and ensuring accurate bill distribution.
Instant payment
The app allows users to pay for their orders directly through their smartphones, reducing waiting times at the end of the meal.
Effortless tip management
Diners can easily add tips to their payments, ensuring a smooth and courteous settlement process.
Make it happen!
Wireframes
Scan the QR code
Fill the details
Watch the menu
Order review
A long press on the item opens two CTAs - one for deleting the item and one for sharing the item between the guests.
The share CTA opens a bottom sheet with the users' names, so you can choose the relevant ones.
Order status
Checkout
Payment
Design
Scan QR code
Scan the QR on your table!
Welcome page
Fill the details and start your order
Menu
Dish page
Add your dishes to the order .
P.S: you can always call to a waiter by pressing the yellow button.
Order review
View your order and delete or edit if needed.
When everything's ok - send the order
Order status
You can follow your dishes and see when they're ready
Checkout - regular guest
Checkout - payment manager
Checkout process can be handled only by the payment manager
Bill
Payment
Now - just pay with your favorite payment method!
No need for calculator or any kind of mistakes
